- How does the customer experience change consumer behavior?
- What is the true value of customer data?
- What does 2019 hold for CX-UX?
- What are the right technologies, people, and processes for a unified CX strategy?
- How can the enterprise help its customers feel better about their brands and improve CX with customization?
- How can Blockchain technology transform your UX?
- What can VoC do for you?
- How can you transform your business with the help of automated technologies?
- CEO, CSO, CXO, CCO, CMO, CIO
- Senior Business Strategists
- Senior Customer Experience Leaders
- Senior User Experience Leaders
- Senior Customer Success Leaders
- Customer Analytics Leaders
- Senior Innovation, Automation and RPA Leaders
- Senior Business Development Executives
YOUR CUSTOMERS WANT A GREAT EXPERIENCE, ARE YOU GIVING IT TO THEM?
Today’s customer is conscious, more informed, and increasingly expects a personalized service. Every aspect of their interaction with a company, product, or service affects the user’s perception and loyalty as a whole. By harnessing new technologies, cutting-edge companies are changing the way they approach customer and user experience. How can your business embrace this new generation, fluent in all things digital?
Instead of focusing on the decline of old business models, this summit explores how companies can employ innovative techniques and tools which harness the exciting possibilities of digital technologies.
Register for the ISG CX-UX Summit to explore and discuss these future technologies that can transform your business. Sessions focus on automation, AI, brand reputation management, customer journey mapping, user experience & design, personalization, programmatic strategy, IoT, and more.
Are you thinking holistically about your customer's user experience?
How are you using existing data to better understand your customers' needs?
To what extent have you embraced the future of feedback?
Have you turned to human centered automation yet?
Our Speakers
Event Highlights
Conference Chair
Katharine Rudd
Partner
Why Attend?
Through keynote presentations, panel discussions, breakout sessions, and a Startup Challenge, attendees will be able to answer the following questions:
Who Should Attend?
What People Are Saying
Automation Summit
New York, NY, US - July 15-16
London, UK - September 11-12
Future Workplace Summit
New York, NY, US - March 18-19
Sydney, Australia - August 20
CX-UX Summit
San Francisco, CA, US - April 17-18
Software Asset Management Summit
Location TBD, US - May
Future Networks Summit
San Francisco, CA, US - September
Digital Business Summit
Location TBD, US - June
London, UK - June
Sourcing Industry Conference
Location TBD, US - October
London, UK - November
Agile Enterprise Summit
Location TBD, US - November
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