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    Customer and User Experience Summit

    April 17th - 18th, 2019
    San Francisco Marriott Union Square, CA

    YOUR CUSTOMERS WANT A GREAT EXPERIENCE, ARE YOU GIVING IT TO THEM?

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    Today’s customer is aware, more informed, and expects an increasingly personalized service. Every aspect of their interaction with a company, product, or service affects the user’s perception and loyalty as a whole. By harnessing new technologies, cutting-edge companies are changing the way they approach customer and user experience.  How can your business embrace this new generation, fluent in all things digital?

    Instead of focusing on the decline of old business models, this summit explores how companies can employ innovative techniques and tools which harness the exciting possibilities of digital technologies.

    Register for the ISG CX-UX Summit to explore and discuss these future technologies that can transform your business. Sessions focus on automation, AI, brand reputation management, customer journey mapping, user experience & design, personalization, programmatic strategy, IoT, and more.


    Are you thinking holistically about your customer's user experience?

    How are you using existing data to better understand your customers' needs?

    To what extent have you embraced the future of feedback?

    Have you turned to human centered automation yet?

    Our Speakers

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    BM
    >
    Blake Morgan
    Keynote Speaker, CX Futurist
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    RL
    >
    Ralph Loura
    CIO
    Lumentum
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    KS
    >
    Katrina Schiedemeyer
    Voice of Customer Leader
    Oshkosh Corporation
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    RC
    >
    Ruth Crowley
    Vice President Customer Experience
    Lowes
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    MH
    >
    Matt Harris
    Director of Retail Practice - North Europe
    ISG
    View All Speakers View Agenda

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    Event Highlights

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    Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu.

    Conference Chair

    Katharine Rudd

    Partner

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    Why Attend? 

    Through keynote presentations, panel discussions, breakout sessions, and a Startup Challenge, attendees will be able to answer the following questions:

    • How does the customer experience change consumer behavior?
    • What is the true value of customer data?
    • What does 2019 hold for CX-UX?
    • What are the right technologies, people, and processes for a unified CX strategy?
    • How can the enterprise help its customers feel better about their brands and improve CX with customization?
    • How can Blockchain technology transform your UX? 
    • What can VoC do for you?
    • How can you transform your business with the help of automated technologies?

    Who Should Attend?

    • CEO, CSO, CXO, CCO, CMO, CIO
    • Senior Business Strategists
    • Senior Customer Experience Leaders
    • Senior User Experience Leaders
    • Senior Customer Success Leaders
    • Customer Analytics Leaders
    • Senior Innovation, Automation and RPA Leaders
    • Senior Business Development Executives

    SEE YOU IN....

    DAYS
    HOURS
    MINUTES
    SECONDS

    Register Now

    Note:  Attendance is reserved for Enterprise IT and business executives.  Non-practitioners may participate through event sponsorship.  If you are interested in becoming a sponsor please contact us.

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    Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu.

    What People Are Saying

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    Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu.

    Location


    San Francisco Marriott Union Square

    480 Sutter Street, San Francisco, CA, USA





    To receive future event communications, please click here. 

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